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🤖 How People Turn to Claude for Therapy and Advice

🤖 How People Turn to Claude for Therapy and Advice

Plus: AI Medical Breakthrough and Artists Lose Copyright War

July 03, 2025

Hello AI Enthusiast,

This week, Anthropic released groundbreaking research on how people use Claude for emotional support, Microsoft claims its AI outperforms doctors at complex diagnoses, and both Anthropic and Meta scored major wins in copyright lawsuits. Let's explore how AI continues pushing into spaces we once thought were uniquely human.

The Big Picture 🔊

Anthropic Studies How People Use Claude

Anthropic analyzed 4.5 million Claude conversations and found that only 2.9% involve emotional support or companionship. People seek help with relationships, career advice, loneliness, and existential questions. Claude rarely refuses requests (less than 10% of the time) except for safety reasons, and conversations typically end more positively than they began. Romantic roleplay accounts for less than 0.1% of all conversations.

Gioele MottarliniCOO and Image Addict

While 2.9% sounds small, that's still millions of people turning to AI for emotional support. What's interesting is that longer conversations often "morph" from coaching into companionship.

For businesses, this highlights why building focused AI with guardrails matters. Unlike generic chatbots, you can design AI that stays on task rather than drifting into unintended emotional territory.

Microsoft's AI Outperforms Doctors at Complex Diagnoses

Microsoft developed an AI system achieving 80% accuracy on complex medical case studies compared to 20% for human doctors working alone. The system uses a "diagnostic orchestrator" that mimics expert physician panels. CEO Mustafa Suleyman predicts it will be "almost error-free" within 5-10 years, calling it a "path to medical superintelligence." Microsoft says it would complement, not replace doctors.

Andrea MattielloCM and Board Lover

Healthcare will be the slowest to adopt AI due to life-or-death stakes and heavy regulation. While patients increasingly use AI for diagnoses (often with incomplete information), doctors aren't leveraging these tools yet.

The future is AI as a copilot - helping with triaging and supporting medical professionals. The key is getting healthcare systems to integrate these tools properly.

As Microsoft's AI outperforms doctors in complex diagnoses, one thing becomes clear: AI isn't replacing experts, it's amplifying those who know how to use it effectively. Our Corporate AI Training helps your team understand when to trust AI insights, how to prompt for better results, and where human expertise remains essential. The gap between AI-savvy professionals and those left behind is widening fast.

AI Companies Win Copyright Lawsuits

Both Anthropic and Meta won copyright cases where authors sued for training models on millions of books without permission. Anthropic won on training being "fair use" but faces damages for storing pirated books. Meta won completely as authors failed to prove market harm.

The victories suggest AI companies have strong legal ground, while artists struggle to prove concrete damages from AI training.

Helin YontarCPO and Polyglot

These wins set important precedents since US law relies heavily on past decisions. Each ruling in favor of AI companies makes future cases harder for artists to win.

The fundamental problem is proving individual harm. Artists can't easily demonstrate that their specific work was used or that AI training directly damaged their market. Copyright law wasn't designed for this internet era - we may need new frameworks to protect creators.

Bits and Bobs 🗞️

Meta assembles "Superintelligence" team by poaching top AI talent from OpenAI, Google, and Anthropic, under new "Meta Superintelligence Labs" led by Scale AI CEO Alexandr Wang.
Anthropic tested an AI model named Claudius to autonomously run an in-office store, but it ultimately failed due to errors like inconsistent pricing strategies and hallucinated interactions.
Humanoid robots demonstrated their football abilities in a three-a-side game in China, showing challenges such as difficulty in kicking the ball and maintaining balance.
The team behind Crossing Minds, known for its advancements in personalization, is joining OpenAI to contribute to the development of AGI.
Google launched Gemini CLI, a free open-source AI agent that brings Gemini 2.5 Pro directly into developers' terminals.
GitHub introduced "Continuous AI", a framework for automating software collaboration tasks like documentation, code review, and issue management using AI.
Waymo and Uber have partnered to allow Uber users in Atlanta to hail Waymo robotaxis via the Uber app.
Uber Eats has partnered with Serve Robotics to introduce sidewalk delivery robots in Atlanta, expanding from its previous launches in Los Angeles, Miami, and Dallas.
Verizon is enhancing customer service with Gemini by introducing a chatbot capable of handling tasks typically managed by human representatives.

From Our Founder’s Channels 🤳

Watch Gianluca explain how OpenAI's recent dramatic o3 API price drop signals a potential shift in AI economics and what it could mean for the industry's future.

@gianluca.mauro
More OpenAI price cuts #Ai #learnontiktok #artificialintelligence #business #machinelearning #product #ux #entrepreneur

LOLgorithms 😂

At least these robots don't argue with the referee.

That's a wrap on our newsletter! Before you go, here’s a quick recap of our offerings:

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Catch you next week! 👋