📚 Build a ChatGPT-powered Telegram Bot in minutes

Reading Time: 4 minutes

Hello AI Enthusiast,

Today, we're diving into how to create a ChatGPT-powered Telegram bot that automatically responds to messages. Whether you're managing customer support, internal communications, or community engagement, we'll show you how to build an AI assistant that handles inquiries 24/7.

The Problem

Managing incoming messages across different platforms can be overwhelming. Your team might be struggling to keep up with customer inquiries, FAQ responses, or community engagement, especially outside business hours. Manual responses take time, and delayed replies can frustrate users.

How We Did It Step-by-Step

Let's walk through creating a Telegram bot that leverages ChatGPT's capabilities to provide instant, accurate responses. You'll need:

• A Make account (Core Plan or above)

• A OpenAI API key

• A Telegram account

Step 1: Set Up Your Bot Foundation

First, we'll create the basic structure in Make:

1. Log into Make and click "Create a new scenario"

2. Search for the Telegram Bot app

3. Select "Watch Updates" module

4. Click "Add" to create a webhook

5. Connect your Telegram account

Step 2: Configure ChatGPT Integration

Now, let's add the AI brain to your bot:

1. Add the OpenAI module

2. Select "Create a Chat Completion"

3. Choose GPT-4 or your preferred model

4. Configure your response prompt

Here's our template prompt:

You are a [role] assistant for [company name]. Your primary task is to [main function].

Reply to this message: {channel_post.text}

If the message relates to [approved topics]:
- Provide relevant information
- Include specific details
- Maintain [company tone]

If unrelated:
- Politely redirect
- Explain scope of assistance
- Provide alternative contact if needed

Language: Match the user's language
Length: Maximum 3 paragraphs

Step 3: Complete the Response Loop

Finally, set up the message delivery:

1. Add the "Send a Text Message" module

2. Connect Chat ID mapping

3. Configure response formatting

4. Test your automation

And here’s the final result!

Your Turn

Ready to build your own AI-powered communication system? Start with these steps:

1. List your most common customer inquiries

2. Draft your bot's personality and response style

3. Create your first scenario using our template

4. Test with various message types

5. Refine your prompts based on actual responses

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• Corporate Training: Tailored AI training for your team.

• Practical Introduction to ChatGPT: Free course on effectively using ChatGPT.

We'll be back with more AI tips soon!